Selene and Peter pointed us to this Report.
Excerpt:
What do end users want?
• Direct links to online content—text and media formats
• Evaluative content, such as summaries/abstracts, tables of contents and excerpts
• Relevant search results
• Item availability information—if the item is available and how to get it
• Simple keyword search with an advanced, guided search option
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We have this cataloged in Voyager: http://voyager.uvm.edu/cgi-bin/Pwebrecon.cgi?db=LOCAL&BBID=1697270
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